Refund Policy
1. Overview
FAST IT HUB (SMC-PRIVATE) LIMITED aims to ensure client satisfaction across all IT services.
If you face any issues with delivered work, we offer refunds under specific conditions.
2. Eligibility for Refund
A refund is eligible if:
– The service was not delivered as agreed.
– The project contains unresolved technical faults directly caused by us.
– The client reports the issue within 5 business days of service completion.
3. Non-Refundable Cases
Refunds do not apply when:
– The client changes project scope after delivery.
– The service delay is due to incomplete client inputs or third-party dependencies.
– The service has been substantially utilized.
4. Refund Process
To request a refund, contact us via email with your order details and project summary.
Our review team will assess the case within 5–7 business days.
Approved refunds are processed via the original payment method.
5. Partial Refunds
In certain situations, a partial refund may be issued for incomplete or partially delivered work.
6. Contact Us
Address: OFFICE NO 4 BABA FARID PLAZA NEAR POST OFFICE BUS STAND SHAKOORABAD RO, -, -, Pakistan
Email: fastithub@gmail.com